Shirley Pui Yee Cheng - Testimonials

Throughout the entire listing, viewing and finally selling of my home never once ignored or responded negatively to any query I might have had. I would hands down with no hesitation use her again as my agent if choice. Once again thank you Shirley and team, the pleasure was mine.

She understands her client's needs and always have their best interest top of mind. We sold our property very quickly above asking and the transaction was extremely smooth.

The level of attention, urgency and communication was exceptional. I highly recommend Shirley and will definitely engage her again in all our future endeavors!

Could not have asked for a better Realtor!

She helped us on our options upon purchasing this investment home. Also after the purchase she is available to continue helping us if we have any other questions regarding how to get our new tenants setup and what forms to use in getting us ready for our new tenants. I would highly recommend her service.

I definitely plan to work with him again next time I'm looking for a place.

She shared with us industry tips and knowledge that helped us feel confident about pricing and strategy. Although it was just the lease of a condo, the service, level of care and patience she exhibited far exceeded my expectations. In a matter of days after we listed there was healthy activity and interest in our property. We received a few offers. Shirley spent the time to talk us through each possible tenant and did a thorough credit and background check. Never did we feel rushed to make a decision. In the end our property was successfully leased FULL PRICE with only a few days on the market. We have already referred her with confidence to friends and will be using her services for future real estate adventures!

She helped with renting out my condo. She had good insights and my best interest at heart. She listened to my needs, responded promptly and kept me updated. I will definitely use her services again.

They assisted me in selling my condo and buying my new condo townhouse. The level of service, professionalism, and results were phenomenal!!!! Amazing experience, and we recommend Shirley Cheng to everyone. Definitely will be using them in the future.

She is always prepared for the next step and very patient in explaining the steps to me and my husband. At the end, she helped us sell the old place within a week, and we got the house we want the most at a reasonable price. We will recommend Shirley to my friends and family.

The transaction was smooth and had little effort on my part. I asked to have this property sold only if my net profit hit a certain number. And surprisingly, the property was sold and I made almost double what I was hoping to get. Great job and thank you.

Professional and precise service.

The renting environment was challenging especially during this COVID period. However, Shirley and Rick were professional, quick in responding when we had questions or concern and they made the entire process very smooth. We were able to find new tenants very quickly and we are super happy with the result.

It was important to us to find the right home to start our time in Canada. Rick and Shirley were professional, knowledgeable, and answered all our questions. They guided us along every step of the way through the entire process, making sure we were comfortable and informed. In the end, it worked out perfectly - despite a very competitive market we were able to lease our first choice. We were very happy to have Rick and Shirley as our real estate agents!

Shirley often asks questions to fully understand our needs and help us identify and prioritize what is needed for our family. She would often give us real life examples so we have a better understanding what to expect and better prepare us the outcome. Shirley is very patience with us as she understands we are juggling with alot of information. We have looked at multiple places and provided the pros and cons for each locations. Thank you to Shirley for helping us to make our dream come true.

She was very patience and professional. Shirley is a trustworthy and reliable agent. Purchasing a property seems simple but could get complicate sometimes. With Shirley's professionalism and strong knowledge, the whole process turn out very smooth. My parents and I were very happy with her service and would definitely recommend to anyone who is looking for an agent. Keep up the great work Shirley!

They helped to sell my condo the highest prices among with others in the building in this difficult and uncertain market. They always provided constant communication and support needed. They are knowledgeable, patience and professional. I would definitely recommend to friends & family. Thanks again for the great work!

What differentiates her and other agents is the service she provides – she followed-through in the entire process and even checked-in after I made my purchase.

He patiently worked with us for over a year, guiding us successfully through our purchase and our sale We were more than happy with our dealings with Rick and Shirley. If you want a knowledgeable, honest, no pressure, full service realtor, we highly recommend Rick Lew and Shirley Cheng.

Patient. Professional! Help us find a good hair salon location! Let me feel relieved to leave everything to her! We'll be able to open soon

Great job!

The most important thing is she always prioritize our interest and always presents for us. She solved all the concern and tailored a selling plan for us. We are very satisfy with her!

She helped me find a retail space for my shop and she did not disappoint. I was super happy with her quick responses, professionalism, and hard work. I really enjoyed working with her and would definitely recommend to my friends and family. Looking forward to opening up my new shop soon thanks to their help. Keep up the great dedicated work!

Will recommend to friends!

They were professional and carefully went through the details of the sales and purchase agreement with us. They also helped us set up our home for showing and coordinated the bidding process. We would definitely recommend Shirley and Rick to others.

There have been difficulties for overseas buyer under pandemic. Shirley and Rick are willing to look for solution with client together. With extensive network and most updated market knowledge, they are able to introduce people who are friendly and in the best positions to help around. Highly recommend them to property investors.

We would highly recommend Shirley for anyone wishing to sell or buy!

He is dedicated, hard-working, and passionate. He worked tirelessly to ensure that we found a perfect place for us.

I wasn't sure if we were ever going to find something in this market, but he put in the extra effort when the going got tough!

Not only that it was a smooth as it could be, Rick was extremely patient, answering all our questions, finding all details for us about different properties we visited and finally getting us a great deal at the cottage country in Ontario. It was truly our pleasure working with Shirley Cheng and Rick Lew Remax Crossroads Realty Inc. We would happily recommend them any day to our friends and family.

She is very knowledgeable with her work and very professional! She provided with details and even information that we have never even thought of she would think of them for us! We felt great knowing that she was always on our side instead of thinking about her self and self benefits. Everything was done quick and easy and very simple for us first time home buyer and we are glad we made the right decision on choosing Shirley as our agent! We love her service and attitude and her professionalism! We will for sure hire her again next time when we want to up grade! Keep up the good work Shirley.

Thoughtful attention to details customer service oriented ! Price was sold highest in the neighborhood and we are two happy clients

She helped me alot for our new rental house. She gave me professional advise for each house we saw. She did every thing unbelievably fast. I thought I may need half a month to find my new home but she made every thing done in one week. After that she helped me for setup everything, also help me check the house if everything work.

Shirley helped me with my urgent rental need and she is very responsible, patient, considerate and punctual. Rented a satisfactory condo smoothly.

Will recommend to friends!

She was able to drum up 3 offers within a week which was a positive surprise! I appreciated working with Shirley and would definitely use again.

Also very responsive. She helped me twice already and I would gladly recommend her to anyone.

They are really good at what they do, and they certainly care about you and your investment! The way they do business is definitely the best in the industry, and a benchmark for others! Highly recommend Shirley and Rick!!!

They were very patient and helpful, and we are happy with what we ultimately found. Will contact them again next time we are looking.

They were professional and carefully went through the details of the sales and purchase agreement with us. They also helped us set up our home for showing and coordinated the bidding process. We would definitely recommend Shirley and Rick to others.

I'm so glad I choose her. She has my 100% trust. She never push me to buy any properties even in a very competitive market where there were offer presentations. Anyone who wants an honest and reliable agent, Shirley is the right one!

They are not only professional but also very helpful. I highly recommend them to my friends and definitely will find them for buying or selling my next properties in Toronto.

We were first time home buyers and looking back on it, we would have been in a very difficult position without Shirley and her husband Rick. From day 1, they were very responsive, gave us different types of advice that catered to our needs, and were always there to support. 100% would recommend to anyone.

She is very knowledgeable about the housing market and offered great advice to us throughout the process. Her great network is also crucial to home buying. She is very responsive and always makes us feel like we are her priority even after the deal is closed. Because this is our first home buying experience, she was very patient in explaining all the details to us and offered help in every steps of the way. Shirley's professionalism is beyond my expectations, ultimately we were able to secure a house below the listing price. I will definitely recommend her to others.

It is patient and professional of her to prepare all documents for us. Shirley is a conscientious, honest and responsible person who always services us friendly. Considering that we are international students, she explained and prepared all documents needed for us patiently and we got the offer finally. We highly recommend Shirley as your real estate agent.

She is professional and patient. It a good experience!

She provides lot of professional information as needed. Thank you Shirley.

Made the entire process very smooth. She was easily available to reach out in case of any questions at all times. Would definitely highly recommend her for all future works.