Our Resources
Testimonials
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We worked with Shirley and Rick to help us rent out our property. The renting environment was challenging especially during this COVID period. However, Shirley and Rick were professional, quick in responding when we had questions or concern and they made the entire process very smooth. We were able to find new tenants very quickly and we are super happy with the result.
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- Ricky L
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Rick Lew listened to what we were seeking in a move. He patiently worked with us for over a year, guiding us successfully through our purchase and our sale We were more than happy with our dealings with Rick and Shirley. If you want a knowledgeable, honest, no pressure, full service realtor, we highly recommend Rick Lew and Shirley Cheng.
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- Del Jack
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Shirley helped us rent an apartment within two weeks. It is patient and professional of her to prepare all documents for us. Shirley is a conscientious, honest and responsible person who always services us friendly. Considering that we are international students, she explained and prepared all documents needed for us patiently and we got the offer finally. We highly recommend Shirley as your real estate agent.
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- Yuchen Yan
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Shirley is very knowledgeable and professional. She helped with renting out my condo. She had good insights and my best interest at heart. She listened to my needs, responded promptly and kept me updated. I will definitely use her services again.
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- Henrietta T
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Shirley is patient, diligent, and the best person I found. I'm so glad I choose her. She has my 100% trust. She never push me to buy any properties even in a very competitive market where there were offer presentations. Anyone who wants an honest and reliable agent, Shirley is the right one!
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- Kaijing Li
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Shirley and Rick helped us find a commercial space to lease last year. They were very patient and helpful, and we are happy with what we ultimately found. Will contact them again next time we are looking.
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- Jeffrey Chung
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My wife and I moved back to Canada after many years overseas and so were unfamiliar with the process of renting in Ontario. It was important to us to find the right home to start our time in Canada. Rick and Shirley were professional, knowledgeable, and answered all our questions. They guided us along every step of the way through the entire process, making sure we were comfortable and informed. In the end, it worked out perfectly - despite a very competitive market we were able to lease our first choice. We were very happy to have Rick and Shirley as our real estate agents!
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- Matthew Mcrae
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Purchased my first home with Shirley's help. Could not have asked for a better Realtor!
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- James Z
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Fantastic agent! Shirley helped me with my urgent rental need and she is very responsible, patient, considerate and punctual. Rented a satisfactory condo smoothly.
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- Candice Huang
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Shirley and Rick helped us to sell our townhome. They were professional and carefully went through the details of the sales and purchase agreement with us. They also helped us set up our home for showing and coordinated the bidding process. We would definitely recommend Shirley and Rick to others.
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- Michael Lam
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Very helpful, always think from the best interest of clients. There have been difficulties for overseas buyer under pandemic. Shirley and Rick are willing to look for solution with client together. With extensive network and most updated market knowledge, they are able to introduce people who are friendly and in the best positions to help around. Highly recommend them to property investors.
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- Kevin Sung
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Shirley and her professionalism, integrity and above all caring nature guided and helped throughout the process. Throughout the entire listing, viewing and finally selling of my home never once ignored or responded negatively to any query I might have had. I would hands down with no hesitation use her again as my agent if choice. Once again thank you Shirley and team, the pleasure was mine.
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- Erik Jensen
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It was pretty easy to give 5's across the board. We were first time home buyers and looking back on it, we would have been in a very difficult position without Shirley and her husband Rick. From day 1, they were very responsive, gave us different types of advice that catered to our needs, and were always there to support. 100% would recommend to anyone.
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- Hank Cheng
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She went into details regarding all the steps i needed to do and provided answers to even some of the very basic questions. Made the entire process very smooth. She was easily available to reach out in case of any questions at all times. Would definitely highly recommend her for all future works.
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- Kanwar Pannu
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I've worked with Rick a couple times now and working with him always removes a lot of the stress when looking for a suitable place to rent. I definitely plan to work with him again next time I'm looking for a place.
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- Aaron Reid
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Shirley helped me buy this property back in 2017. The transaction was smooth and had little effort on my part. I asked to have this property sold only if my net profit hit a certain number. And surprisingly, the property was sold and I made almost double what I was hoping to get. Great job and thank you.
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- Aren Wong
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Shirley is a very professional agent. She helped me alot for our new rental house. She gave me professional advise for each house we saw. She did every thing unbelievably fast. I thought I may need half a month to find my new home but she made every thing done in one week. After that she helped me for setup everything, also help me check the house if everything work.
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- Knight Wang
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She was very helpful and help me through every step of the way getting new place. Also very responsive. She helped me twice already and I would gladly recommend her to anyone.
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- Tim T
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Shirley and Rick helped us to sell a townhome in Markham. They were professional and carefully went through the details of the sales and purchase agreement with us. They also helped us set up our home for showing and coordinated the bidding process. We would definitely recommend Shirley and Rick to others.
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- Mark Siu
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Shirley and Rick helped us to find our first property to call home, and we are forever grateful for their expert advice, professionalism from start to finish, and also the fact that they go above and beyond! They are really good at what they do, and they certainly care about you and your investment! The way they do business is definitely the best in the industry, and a benchmark for others! Highly recommend Shirley and Rick!!!
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- Samson Tsui
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Shirley is very knowledgeable about the real estate market. She understands her client's needs and always have their best interest top of mind. We sold our property very quickly above asking and the transaction was extremely smooth.
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- Polly Chow
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Shirley helped my parents on a recent purchase. She was very patience and professional.
Shirley is a trustworthy and reliable agent.
Purchasing a property seems simple but could get complicate sometimes. With Shirley's professionalism and strong knowledge, the whole process turn out very smooth.
My parents and I were very happy with her service and would definitely recommend to anyone who is looking for an agent.
Keep up the great work Shirley!
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- Christine Guan
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Rick was amazing in helping me and my roommates find ourselves a rental in Toronto.
I wasn't sure if we were ever going to find something in this market, but he put in the extra effort when the going got tough!
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- James Graham-Hu
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Thanks to her expertise and trustworthy advice, we were able to sell our condo in a week, for the best market value possible. We would highly recommend Shirley for anyone wishing to sell or buy!
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- Kitty Lam
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Shirley helps me a lot on my new house. She is professional and patient. It a good experience!
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- Christine Ge
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best agent ever ! Thoughtful attention to details customer service oriented ! Price was sold highest in the neighborhood and we are two happy clients
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- Jay Xu
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She was very happy to help me find a new place in difficult time and was able find a place very fast. Great job!
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- Tim Tong
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Really helpful, patient, helped to figure out the pros and cons of different condos. Will recommend to friends!
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- yc
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Shirley comes highly recommended by friends and family! She helped me find a retail space for my shop and she did not disappoint. I was super happy with her quick responses, professionalism, and hard work. I really enjoyed working with her and would definitely recommend to my friends and family. Looking forward to opening up my new shop soon thanks to their help. Keep up the great dedicated work!
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- Christopher Siu
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When we first decided to enter into the housing market we had no idea what to expect or if we could find anything that fits our lifestyle or budget. Shirley often asks questions to fully understand our needs and help us identify and prioritize what is needed for our family. She would often give us real life examples so we have a better understanding what to expect and better prepare us the outcome. Shirley is very patience with us as she understands we are juggling with alot of information. We have looked at multiple places and provided the pros and cons for each locations. Thank you to Shirley for helping us to make our dream come true.
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- Albert Ng
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Shirley & Rick come highly recommended by friends. They helped to sell my condo the highest prices among with others in the building in this difficult and uncertain market. They always provided constant communication and support needed. They are knowledgeable, patience and professional. I would definitely recommend to friends & family. Thanks again for the great work!
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- Jun Gong
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From start to finish the experience was professional and surpassed our expectations. The level of attention, urgency and communication was exceptional. I highly recommend Shirley and will definitely engage her again in all our future endeavors!
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- Amanda Cheng
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Superb experience in my condo sale and buy with her. Professional and precise service.
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- Koorosh Mirkhani
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Rick helped us lease a place in Toronto. He is dedicated, hard-working, and passionate. He worked tirelessly to ensure that we found a perfect place for us.
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- Santiago Munera
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Excellent service with so much patience! Will recommend to friends!
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- Taozi Y
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Shirley and Rick is professional and helping us to rent a new house in a short time with great price.
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- Vincent AuYeung
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Thank you so much fo helping us selling our apartment in both good time and value. They are not only professional but also very helpful. I highly recommend them to my friends and definitely will find them for buying or selling my next properties in Toronto.
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- Becky Au
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Shirley is a great agent. She provides lot of professional information as needed. Thank you Shirley.
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- Kassim Ramjahn
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Shirley is very experienced in the real estate industry. She is always prepared for the next step and very patient in explaining the steps to me and my husband. At the end, she helped us sell the old place within a week, and we got the house we want the most at a reasonable price. We will recommend Shirley to my friends and family.
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- Emily Chen
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I am so grateful to have Shirley as my agent to purchase my home. She is very knowledgeable about the housing market and offered great advice to us throughout the process. Her great network is also crucial to home buying. She is very responsive and always makes us feel like we are her priority even after the deal is closed. Because this is our first home buying experience, she was very patient in explaining all the details to us and offered help in every steps of the way. Shirley's professionalism is beyond my expectations, ultimately we were able to secure a house below the listing price. I will definitely recommend her to others.
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- Priscilla Fung
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Very careful. Patient. Professional! Help us find a good hair salon location! Let me feel relieved to leave everything to her! We'll be able to open soon
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- A & T Salon
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The team of Rick & Shirley helped me get a good price in a difficult and uncertain market, and provided constant communication and support needed.
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- Evgeny Tchebotarev
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Shirley has been very helpful in the process of the purchase of our first investment home. She helped us on our options upon purchasing this investment home. Also after the purchase she is available to continue helping us if we have any other questions regarding how to get our new tenants setup and what forms to use in getting us ready for our new tenants. I would highly recommend her service.
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- Racheal Banluta Ortiz
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Shirley was extremely good at marketing our property, which I had expected to take approximately 3 months to find an appropriate tenant due to higher price and winter season. She was able to drum up 3 offers within a week which was a positive surprise! I appreciated working with Shirley and would definitely use again.
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- Andy Kam
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We worked with Rick Lew in purchasing our first home in Ontario. Not only that it was a smooth as it could be, Rick was extremely patient, answering all our questions, finding all details for us about different properties we visited and finally getting us a great deal at the cottage country in Ontario.
It was truly our pleasure working with Shirley Cheng and Rick Lew Remax Crossroads Realty Inc. We would happily recommend them any day to our friends and family.
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- Joe Sebastian
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I have Shirley selling my house, everything went smooth. The most important thing is she always prioritize our interest and always presents for us. She solved all the concern and tailored a selling plan for us. We are very satisfy with her!
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- Nancy Yang
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Shirley helped us with our first home purchase, she was very patient and wonderful. She is very knowledgeable with her work and very professional! She provided with details and even information that we have never even thought of she would think of them for us! We felt great knowing that she was always on our side instead of thinking about her self and self benefits. Everything was done quick and easy and very simple for us first time home buyer and we are glad we made the right decision on choosing Shirley as our agent! We love her service and attitude and her professionalism! We will for sure hire her again next time when we want to up grade! Keep up the good work Shirley.
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- Bunnie BonBon
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Working with Shirley Cheng as my real estate agent was an extremely great experience. They assisted me in selling my condo and buying my new condo townhouse. The level of service, professionalism, and results were phenomenal!!!! Amazing experience, and we recommend Shirley Cheng to everyone. Definitely will be using them in the future.
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- Angie Lim
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When my husband and I contacted Shirley to help with leasing our investment property she responded with enthusiasm and expertise. She shared with us industry tips and knowledge that helped us feel confident about pricing and strategy. Although it was just the lease of a condo, the service, level of care and patience she exhibited far exceeded my expectations. In a matter of days after we listed there was healthy activity and interest in our property. We received a few offers. Shirley spent the time to talk us through each possible tenant and did a thorough credit and background check. Never did we feel rushed to make a decision. In the end our property was successfully leased FULL PRICE with only a few days on the market. We have already referred her with confidence to friends and will be using her services for future real estate adventures!
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- Penny Lam
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Shirley’s patient, keen, well-informed and most of all she listened attentively to what I was looking for. What differentiates her and other agents is the service she provides – she followed-through in the entire process and even checked-in after I made my purchase.
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- Dia Jiao
Toronto Real Estate Board (TRREB); All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested
All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. The data relating
All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. The data relating